Industry: IT Support, Business Intelligence, Consumer Goods
Project Type: Technical Support & Quality Assurance
Services: End-User Support, BI Reporting, QA Testing

Project Overview

Solutions Resource LLC provided comprehensive system support services, assisting users in resolving technical issues related to system updates, reporting configurations, and troubleshooting. Our team ensured seamless operations and minimized disruptions for end-users.

What We’ve Delivered

• Power BI: Assisted in configuring and optimizing BI reporting tools for enhanced data visualization.
• Mobile Application Quality Assurance Testing: Ensured app stability, performance, and user experience.
• End-User Support: Provided technical assistance to business users across Nestlé’s Asia Pacific operations.

Impact & Benefits

Improved system performance and reliability.
Enhanced reporting capabilities with optimized Power BI configurations.
Seamless user experience through rigorous QA testing.
Reliable technical support for a global enterprise.

With our expertise, Solutions Resource LLC continues to deliver top-tier system support, ensuring efficiency and productivity for our clients.

The post SYSTEM SUPPORT SERVICES first appeared on Solutions Resource.

Industry: Manufacturing, Supply Chain Management, Production Planning
Project Type: Web-Based Software Development
Services: Custom Software Development, Process Optimization, Data Analytics

Project Overview

Solutions Resource LLC developed a Material Resource Planning (MRP) web-based software application designed to optimize production management. This powerful tool enables businesses to efficiently plan, schedule, and allocate resources for streamlined production workflows.

What We’ve Delivered

• Production Planning: Automated forecasting and scheduling to enhance efficiency.
• Resource Scheduling: Intelligent allocation of materials, labor, and machinery to minimize downtime.
• Report & Analysis: Real-time data insights and analytics for informed decision-making.

Impact & Benefits

Improved production efficiency and reduced operational costs.
Optimized resource allocation and waste reduction.
Enhanced visibility and control over manufacturing workflows.
Scalable and adaptable to various industries.

Our MRP solution empowers businesses to achieve greater productivity and operational excellence through smart planning and automation.

The post MATERIAL RESOURCE PLANNING (MRP) SOFTWARE first appeared on Solutions Resource.

Industry: Retail, E-commerce, Customer Engagement
Project Type: SaaS Product Development
Services: Custom Web & Mobile Development, AI Integration, Automation, UX/UI Design

Project Overview

Solutions Resource LLC developed BOUNTIPLY, an in-house, end-to-end Loyalty and Rewards SaaS solution. This fully customizable web and mobile-based application empowers businesses to create and manage tailored loyalty programs that enhance customer engagement and retention.

What We’ve Delivered

• WordPress Website with chatbot and social media integration for seamless customer interaction.
• Admin Dashboard Portal for real-time management of loyalty programs, user analytics, and reward tracking.
• Multiple Earning Methods:
  Proof of Purchase (POP) receipt auto text extraction using AI.
  E-commerce transaction tracking for automated point allocation.
  Barcode or QR code scanning for effortless customer engagement.
• Automated Rewards Redemption ensuring a hassle-free experience for users.
• In-app Messaging to enhance direct communication and engagement with customers.

Impact & Benefits

Increased customer retention and brand loyalty.
Streamlined, automated reward processes.
Enhanced user experience through AI-driven automation.
Scalable solution adaptable to diverse industries.

BOUNTIPLY is redefining how businesses implement loyalty programs by combining convenience, automation, and personalization.

For more information, visit: https://bountiply.com/

The post BOUNTIPLY – LOYALTY & REWARDS SAAS first appeared on Solutions Resource.

Since the 90s JB Hunt have been developing homegrown software to continuously improve their business operations. The different software development team support different departments and operate independently from each other. This has created a unique user interface for each system causing inconsistencies in the interface and retraining as end user switching from one system to another. The User Interface Standard Document addressed this issue by documenting the different systems, interviewing end users, and managers on best practices. Working along with the Software Architect Team, they came up with the standards that have been adopted by different teams moving forward. Creating a consistent look and feel across different systems and improvements in the user experience.

Industry: Trucking, Fortune 500

Project Type: Analytics, Software

Services: System Analysis, User Interface Standard document

The post JB Hunt first appeared on Solutions Resource.

Solutions Resource worked with the City to map out a new business process for how city departments will use or interact with a new centralized ADA tracking system. We used the documented business process to inform and produce a set of specific and comprehensive system and application requirements that can be used by a software/application developer to build, test and implement this new system. Our output was a documentation of the business process using a centralized tracking system (with citywide ADA compliance).

Industry : Government Agency (City)

Project Type : Analytics, Software

Services : Business Process & System Requirements Documentation

The post City of Seattle first appeared on Solutions Resource.

Implementing a system that effectively captures and manages logistical operations requires careful and detailed organization of complex operational data. The Solutions Resource team studied existing management of the flow of things between point of origin and point of delivery. The resources managed in the logistics system include an array of items – both physical, such as equipment, as well as abstract items, such as time and information.

Industry : Logistics

Project Type : Enterprise Systems, Software

Services : Development and Implementation of a Logistics Management enterprise system.

The post Ernest Logistics first appeared on Solutions Resource.